Master your online reputation
Your reputation is your most valuable asset. Monitor, manage, and protect it across every corner of the internet — before small issues become big problems.
Brand Health Dashboard
Last 30 days
New G2 review: 5★ — "Best LinkedIn outreach tool we've used"
Reddit mention: User reports slow onboarding experience
LinkedIn: Brand mentioned in industry roundup post
Market intelligence, synthesized by AI
Our AI continuously analyzes market signals, competitor activity, and customer sentiment to generate a live SWOT analysis — so your strategy is always data-driven.
Catch negative trends before they escalate
Negative topics are automatically detected, clustered, and analyzed with core sentiment analysis and trend velocity tracking. Drill into each topic to see the original posts, AI analysis, and recommended responses.
Your brand, protected 24/7
Every signal flows through our AI reputation engine — detected, analyzed, and routed for action.
Detect
Continuously scan 8+ sources for brand mentions, reviews, and competitor activity — 24/7, in real time.
Analyze
AI classifies sentiment, identifies threats, clusters topics, and generates SWOT insights automatically.
Protect
Draft AI responses, trigger crisis alerts, and generate executive reports — all before issues escalate.
Monitors across 8+ sources
Reputation protection in three steps
Connect your brand
Add your brand name, product names, executive names, and competitor keywords. Updately immediately begins scanning across all sources.
AI analyzes sentiment
Every mention is scored for sentiment, relevance, and reach. Negative mentions trigger instant Slack alerts with one-click response options.
Track & respond
See your reputation score evolve in real time. Draft AI-powered responses, route issues to your team, and generate executive reports automatically.
Comprehensive brand protection
Never miss a conversation that matters to your business. Our AI handles the noise so you can focus on what matters.
Brand Mention Tracking
Get notified instantly whenever your brand, product, or key executives are mentioned online — across social media, forums, blogs, and news.
AI Sentiment Analysis
Every mention is automatically categorized as positive, negative, or neutral. See your sentiment trend over time and react to negative shifts immediately.
Crisis Early Warning
Detect unusual spikes in negative mentions before they snowball. Get priority Slack alerts when your reputation score drops below your threshold.
Competitor Intelligence
Monitor your competitors' reputations side-by-side with yours. Learn from their customer feedback and identify opportunities when they stumble.
AI Response Drafting
When a negative mention needs attention, our AI drafts context-aware responses that match your brand voice — review and send in seconds.
Reputation Scoring
Track your brand health with a single score that combines sentiment, volume, reach, and influence. Share reports with leadership in one click.
Without vs. with Updately ORM
- Discover negative reviews days after they’re posted
- Manually Google your brand name every morning
- No idea what competitors' customers say about them
- Crisis hits — you find out from your CEO, not your tools
- No single view of brand health across platforms
- Instant Slack alert the moment a negative review drops
- AI monitors 8+ platforms 24/7 so you never miss a mention
- Side-by-side competitor reputation comparison
- Crisis early warning — detect sentiment drops before they trend
- Single reputation score with automated executive reports
Built for teams that care about brand perception
Stay ahead of reputation risks. Know the moment a negative story starts forming and respond before it trends.
Catch unhappy customers venting online before they churn. Proactively reach out and turn detractors into advocates.
Get a single reputation health score and weekly digests. Know exactly how your brand perception is trending — without drowning in data.
Measure the impact of campaigns on brand sentiment. Understand which messaging resonates and which backfires.
Your brand isn't what you say it is. It's what they say it is when you're not in the room. Updately helps us stay in every room that matters.
Social Media Monitoring
ORM focuses on reputation protection. Pair it with Social Listening to also track competitor activity, discover trends, and generate warm leads from social conversations.
Know What They're Saying. Before It Becomes a Problem.
AI-powered reputation monitoring across Reddit, G2, LinkedIn, and 30+ sources. Get crisis alerts, SWOT analysis, and response drafts — automatically.